Free Advice
Helpline
A free advice helpline for guidance on mental capacity and financial safeguarding

Whether you are acting in a professional capacity or looking for further information for a loved one, we offer a free advice helpline where an experienced Solicitor can advise on the options available to you.
The service we offer is designed to support early, preventative decision-making and to reduce uncertainty at an early stage.
The focus is on helping individuals and professionals understand the issues and options available, rather than on progressing or managing individual cases.
What the helpline can help with
General guidance on mental capacity in a financial context
Safeguarding concerns and early indicators of financial abuse
Understanding available legal options and frameworks
Signposting to appropriate next steps or support

Important limitations of the service
Whilst we are a social enterprise and strive to help those who contact us, there are limitations to the support we can offer via our helpline. Our helpline service does not include:
- Ongoing casework or representation
- Preparation or submission of Court applications
- Providing legal advice tailored to complex or contested matters
Where more substantial involvement may be required, the potential options can be discussed so you have clarity on what your next steps may be.
Looking for advice?
If you are looking to speak to one of our experts, please call 0333 305 3057 or get in touch, providing any relevant information.
